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12 February 2020 / News
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Monsoon online helpdesk:

http://jira.monsoonconsulting.com/secure/Dashboard.jspaMonsoon online helpdesk:

Login; dlr.libraries
Password; monsoon@123
 
To add a new issue please follow these steps:
1. Click the "Create Issue" button at the top of the page.
2. Project should be Dun Laoghaire Rathdown Support by default but do make sure it is.
3. Select the Issue Type
4. Add a Summary (Subject) of the issue
5. Select the Priority
6. Select a Component so the issue is assigned to the correct person. If you select the incorrect component we will change this but please attempt it.
7. Add the Environment as either UAT, Production or UAT & Production depending on where the issue is occurring

 

Login; dlr.libraries

Password; monsoon@123

To add a new issue please follow these steps:

  1. Click the "Create Issue" button at the top of the page.
  2. Project should be Dun Laoghaire Rathdown Support by default but do make sure it is.
  3. Select the Issue Type
  4. Add a Summary (Subject) of the issue
  5. Select the Priority
  6. Select a Component so the issue is assigned to the correct person. If you select the incorrect component we will change this but please attempt it.
  7. Add the Environment as either UAT, Production or UAT & Production depending on where the issue is occurring

 

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