New technology to help those who wish to minimise interactions
Dún Laoghaire-Rathdown Libraries are delighted to introduce ‘Self-Check’ for the dlr Libraries App, which allows patrons to issue their own books via their smartphone, without the need to visit the desk or use a self-service kiosk. The new service is the first of its kind in Ireland, and is just one of the ways dlr Libraries are embracing technology to make sure library members feel safer, as libraries prepare to re-open their doors to the public.
Speaking of the new functionality on the app, Cathaoirleach Cllr. Una Power said:
“Covid-19 has brought many changes and we have all had to make adjustments to our daily lives. I am delighted to see our popular Library Service take the initiative in developing such an innovative way to interact with the service.”
County Librarian Catherine Gallagher commented:
“Consumer habits and expectations have changed since the Covid-19 outbreak, and it has made us all rethink how we work, shop and engage with services - including libraries. While our patrons will still have the option of using self-service kiosks, we listened to feedback and have made alternatives available to those that prefer to minimise interactions outside their home as much as possible. Our existing app has proved very popular for accessing a whole host of library services since it was launched over a year ago, and we are sure this new addition will be very much welcomed by our members.”
The library app uses Near Field Communication (NFC) technology, and once users have activated the self-check feature, they simply hold their phone next to the tag on the book they wish to borrow for a number of seconds, and the book will be issued straight away to their library account. The app is free and can be found on both iTunes and Google Play by searching for dlr Libraries.